Major RV Sales BBB Business Review

No charge for pre-delivery inspection or prep fees!

Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.


10 Testimonials (11-20 Shown)

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“I can’t say enough about the positive experience I have had with
This dealership. 1: A no hidden fees sale with an awesome price.
NO GAMES! 2: Financing was handled perfectly. Walk through was good with things replaced on the spot that had any problems. 3: And this is big with me, after the sale customer service. Kenny has gone out of his way to email me part numbers or call me back to help me get things I need. Even though I will buy it somewhere else because I live so far from them. I WOULD NOT HESITATE to recommend this place. Or the drive was worth the price and the people and the service!”


By: Joe Pismo, CA

Overall Rating:
Star
Star
Star
Star
Star
Purchase:
5 out of 5
Sales:
5 out of 5
Service:
5 out of 5
Finance and Insurance:
5 out of 5
Accessories:
5 out of 5
Parts:
5 out of 5


“My wife and I bought a brand new Travel Trailer from Major RV. We are amazed at how easy it was to purchase and do the walkthrough everything was ready when we got there.The staff was outstanding very knowledgeable and helpful. Don’t pass up this place they are the best! You’ll be sorry if you do!”


By: Bill San Juan Capistrano, CA

Overall Rating:
Star
Star
Star
Star
Star
Purchase:
5 out of 5
Sales:
5 out of 5
Service:
5 out of 5
Finance and Insurance:
5 out of 5
Accessories:
5 out of 5
Parts:
N/A


“Absolutely outstanding service from Brandon!! My husband and I had been looking for a 5th wheel for a few months when we came across the amazing deals at Major RV!! They literally beat everyone’s prices and are able to work a deal on almost anything! I have to say I was extremely unhappy with the owner as he has NO manners what so ever. I’m 8 months pregnant and between him smoking in my face and cutting me off in conversation, I hope to never have to deal with him again. But thankfully Brandon and the two mechanic’s they have are extremely helpful! Answered all our questions and still continue to help out where ever needed. Needless to say I would definitely recommend Major RV for anyone looking to buy! Just make sure to ask for Brandon when you get there! =) Thank you for making this an awesome experience Brandon and mechanics! – Sarah & Chad”


By: Sarah Hesperia, CA

Overall Rating:
Star
Star
Star
Star
Star
Purchase:
5 out of 5
Sales:
5 out of 5
Service:
5 out of 5
Finance and Insurance:
5 out of 5
Accessories:
5 out of 5
Parts:
5 out of 5


“This has to be the best experience that I have had in my 58 years of purchasing. Anthony and his crew were awesome. I drove 10 hours to pick up my trailer and he made the drive well worth it. Thanks Again Major RV (Anthony) The Compins”


By: Robert Pacifica, CA

Overall Rating:
Star
Star
Star
Star
Star
Purchase:
5 out of 5
Sales:
5 out of 5
Service:
5 out of 5
Finance and Insurance:
5 out of 5
Accessories:
5 out of 5
Parts:
5 out of 5


“I have been buying RVs for 30 years but my experience with the way you handled my sister’s (Gayle G.) purchase of her used class C motor home is to be commended. I came inspect the coach with her and was very impressed with everyone I came in contact with! Great job and we’re excited to have her join us Thanksgiving weekend in the desert! Thanks for a job well done!”


By: Mike Torrance, CA

Overall Rating:
Star
Star
Star
Star
Star
Purchase:
N/A
Sales:
5 out of 5
Service:
N/A
Finance and Insurance:
5 out of 5
Accessories:
N/A
Parts:
N/A


“Walt was a pleasure to work with and took great care of us. Thanks for a great experience with our toy hauler purchase. If we ever need another rig we will make the trip to see Major RV again.”


By: Anonymous Santa Rosa, CA

Overall Rating:
Star
Star
Star
Star
Star
Purchase:
5 out of 5
Sales:
5 out of 5
Service:
5 out of 5
Finance and Insurance:
5 out of 5
Accessories:
5 out of 5
Parts:
5 out of 5


“After some time looking at travel trailers, we settled on the Eclipse Evolution X, 17-FBS being the one that suited us best…….light weight, well equipped, and as small as possible, while providing our basic needs. Unlike many, we do not need, or care to drag a huge trailer around! Unfortunately, the Eclipse Evolution line is not well distributed in Az. We found one 17-FBS in Tucson, but there was already a deposit on it. The closest one we could find was at Major RV in Hesperia, Ca. We purchased it over the phone, and made the 6 hour drive to Hesperia to pick it up, on our way out on a camping trip. Our salesman, Walt, had the unit’s AC running and set up for inspection when we arrived. They set up our hitch while we completed paperwork with April, and we were on our way in less than two hours. We really appreciated both Walt and April – both customer service oriented, and really nice people. The owner of Major RV checked in to be sure we were satisfied with everything, and we were on our way to the mountains! It would have been convenient to have found our RV closer to home, but enjoyed our little jaunt to Hesperia, and our experience with Major RV. Thanks to you all for a great experience! – Mike and Alana”


By: Mike Chandler, AZ

Overall Rating:
Star
Star
Star
Star
Star
Purchase:
4 out of 5
Sales:
5 out of 5
Service:
N/A
Finance and Insurance:
5 out of 5
Accessories:
N/A
Parts:
N/A


“Our experience with the entire staff at Major RV is top notch. We have been searching for our travel trailer since summer of 2012. This year, my wife and I have decided that it’s time to make the purchase. We went to several other dealers within 50 mile radius of Pasadena. We found a 2013 Eclipse Milan 18CKGLS at another dealer. I’m glad the deal didn’t work out at that dealer. A week later, on the way to Las Vegas, my wife and I have decided to stop by Major RV dealer in Hesperia. It was Sunday afternoon. We didn’t realize that they are close for the day, but the gate was still open. Jeremy greeted us on the lot and told us that they are actually closed for the day. However, he still offered to show us the model that we are interested in, and took the time to explain the model and answer our questions (even though they are already closed for the day). We told him that we will stop by the following day, on our way back to Pasadena. And we did. We ended up getting a 2014 model, which is better equipped than the 2013 we saw at the other dealership. No pressure and no BS from Jeremy. April from financing was also great to deal with. In fact, everyone at the dealership was great. Jeremy worked with all of my requirements for my set-up (Blue Ox WDH, Prodigy P3 brake control, double entry step, converter, dual battery, etc.) Im sure that if I thought of more stuffs, Jeremy can get it for me. All I did after negotiation was drive off the lot. I highly recommend this dealer to anyone who is thinking of getting a Travel Trailer or RV. If you want to look at another place, make sure you are comparing the same EXACT models. The prices at this dealership is honest and straightforward.”


By: Orlando and Alice Pasadena, CA

Overall Rating:
Star
Star
Star
Star
Star
Purchase:
5 out of 5
Sales:
5 out of 5
Service:
5 out of 5
Finance and Insurance:
5 out of 5
Accessories:
N/A
Parts:
N/A


“Very satisfied with your Sales Dep, Finance and Service Dep. Thank you Walt and the rest.”


By: Scott Canyon Country, CA

Overall Rating:
Star
Star
Star
Star
Purchase:
4 out of 5
Sales:
5 out of 5
Service:
4 out of 5
Finance and Insurance:
5 out of 5
Accessories:
5 out of 5
Parts:
5 out of 5


“An excellent overall experience. Informative, knowledgeable and, friendly staff without high pressure sale. It’s a true family atmosphere. Best prices on comparable units of any southern California dealers. Worth the drive !!!”


By: Anca Corona, CA

Overall Rating:
Star
Star
Star
Star
Star
Purchase:
5 out of 5
Sales:
5 out of 5
Service:
N/A
Finance and Insurance:
5 out of 5
Accessories:
N/A
Parts:
N/A



10 Testimonials (11-20 Shown)

<< Previous | Next >>


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